Other services available
NETWORKIA is uniquely positioned to provide your business with exactly the kind of space you need, when you want it. The offices are perfectly equipped and a wide range of services are offered.
MAINTENANCE & SUPPORT- Support and maintenance technician
- Pack computer maintenance 10 hours
- Computer maintenance pack 25 hours
- Pack computer maintenance 50 hours
PROJECT APPRAISAL- Systems – IT Consultancy – Analyst – Technology Consulting
DATA - Public Static IP
- Private Data Line (ADSL/Fibre Optic)
DOMAINS – HOSTING – EQUIPMENT- Registration – Transfer – Annual fee for .com .net .org .es domains
- Registration – Transfer – Annual fee .cat domain name
- Hosting – Annual standard web hosting
- Housing Standard Server – Hosting in a server room
- Housing Premium Server – Hosting and maintenance
- Equipment rental per session
BACK-UP - Microsoft Azure Backup System
MAINTENANCE & SUPPORT
- Support and maintenance technician
- Pack computer maintenance 10 hours
- Computer maintenance pack 25 hours
- Pack computer maintenance 50 hours
- Systems – IT Consultancy – Analyst – Technology Consulting
- Public Static IP
- Private Data Line (ADSL/Fibre Optic)
DOMAINS – HOSTING – EQUIPMENT
- Registration – Transfer – Annual fee for .com .net .org .es domains
- Registration – Transfer – Annual fee .cat domain name
- Hosting – Annual standard web hosting
- Housing Standard Server – Hosting in a server room
- Housing Premium Server – Hosting and maintenance
- Equipment rental per session
- Microsoft Azure Backup System
The quality of customer service is our hallmark, which is why we seek the same values for each and every one of your customers. We answer your calls as if we were part of your company. At reception you can centralise and filter calls from customers who are installed in the business park as well as external customers. The procedure for handling calls at the switchboard will always be the same: the reception staff will collect a series of data about the caller in order to be able to inform the customer appropriately. Therefore, first name, surname and company will be asked before transferring the call to the corresponding customer or office. The personalised call answering service is provided on a multilingual basis. The system is as follows:
- Dedicated number and telephone answering service with your company name 11 hours a day, Monday to Friday.
- Notification and notification of calls according to the client’s instructions, invoiced according to the tariff (All options include a maximum number of calls, so all calls exceeding this limit will be invoiced separately according to the current tariff).
- Possibility of forwarding calls to mobile phones
From coffee breaks, working lunches, brunches or buffet-style set-ups, we take care of everything to make your meetings a success.
ith this service NETWORKIA goes a step further in telephone customer service. Agenda management allows you to have access at all times to modify your appointments and work schedules so that we can provide updated information to your clients. This service is ideal for independent professionals (doctors, lawyers, architects, engineers…) because they will be able to dedicate themselves fully to their professional activities, having their agenda and calls managed by us. At any time you will have access to your agenda via the Internet and we will be able to confirm appointments or inform you of last minute cancellations without having to worry about updating or creating it. If you wish, at the end of the day we can send you the next day’s agenda by e-mail.
Practical management cases:
- Arrangement of interviews or meeting attendees: in the case of organising a meeting where convening the attendees represents a significant investment in time, you can count on us and thus avoid calls and redials to confirm attendance at this type of event.
- Reminder messages for visits: on the day of the visit to your client, you will receive a reminder message via e-mail or text message informing you of the time of the meeting. You can specify the amount of time in advance you want to notify your clients.
- Reminder phone call: our telesecretary will call the contacts in your address book to confirm or remind you of the time and date of the appointment. In this way we can confirm the visit, change the date or cancel it so that we don’t lose unnecessary time due to lack of attendance.
- Reassignment of waiting lists: in the event that a customer is unable to attend their appointment, we will call those on the waiting list at this time so that you can optimise your time and improve your profits.
- Inability to see the client: in the event of an unforeseen event or delay, we will always call your client to inform them of the cancellation of the appointment and schedule another day for the visit.
Porque somos conscientes del tiempo que puede llegar a suponer la gestión de un desplazamiento por negocios hemos decidido poner a disposición de nuestros clientes este servicio, ofreciéndolo a un precio muy competitivo.
Estos servicios incluyen:
- Compra de billetes de avión y tren
- Alquiler de vehículos
- Reserva de hoteles
- Restaurantes
- Consultar otras opciones
Because the best thing is to recover normality as soon as possible in the face of unforeseeable incidents such as fires, floods, vandalism, supply failures… In terms of logistics, infrastructures and technology, NETWORKIA has a wide variety of spaces and services to help you deal with unforeseen events that affect the normal activity of the company. Solutions for up to 30 workstations. With this temporary formula, we ensure you recover your daily activity as soon as possible in terms of space and communications (voice and data) by centralising the solution in a single contract.
For specific needs that require covering peak workloads, we have excellent professionals who will give you the support you most need at any given time.
- Arranging interviews and meetings
- Organisation and management of business trips
- Confirmation of attendance
- Filing, labelling, packing, etc.
- Preparation of expense reports
- Carrying out surveys and tabulation
- Carrying out mailings
- Document preparation: creation of cover sheets, faxes, reports, minutes, letters,
- mailings, typing and formatting of documents, transcription of texts and audio
- Scanning and document management
- Translation of documents
- Cover and business letters…